





How It Works
Frequently Asked Questions
How does the light up feature work
How does the light up feature work
The LumiReel™ includes a soft built-in LED light that gently illuminates your photos from behind. You just tap the touch button on the top of the box and it lights up. It’s powered by a rechargeable battery and controlled with a discreet on/off button on the top of the box. Just charge it using the included USB cable, switch it on, and watch your memories glow.
How do I use the hand crank
How do I use the hand crank
Simply turn the wooden crank on the side of the box to rotate through your custom photo reel. It’s smooth, silent, and deeply satisfying.
How long does the shipping take
How long does the shipping take
Each LumiReel™ is carefully made to order, which includes printing, hand-assembling, quality-checking, and secure packaging. Because of this—and due to high order volume—shipping can take anywhere from 2 to 4 weeks depending on your location and time of year.
We know waiting isn’t easy, but we promise: your LumiReel is being crafted with intention and care, and will be worth every moment of the wait.
What happens if I am not satisfied with my order
What happens if I am not satisfied with my order
We stand by every LumiReel™ with a 100% Money-Back Guarantee. If you’re not completely satisfied, simply contact us within 30 days of delivery—we’ll refund your order in full, no questions asked. Your memories matter, and so does your peace of mind.
What Customers Have to Say:
Why Choose Us
Our handcrafted keepsakes are designed to capture emotion, celebrate connection, and turn personal memories into lasting moments.
  | ShutteredSouls | Others |
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Premium Materials |
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Handcrafted to Last |
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100% Satisfaction Guarantee |
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Top Customer Service |